Politique de remboursement
Shipping, Returns & Warranty Policy
90-Day Risk-Free Trial
We want you to truly love your product.
That's why we offer a 90-day risk-free trial. Use it, test it, take it to the beach and if it's not perfect for you, simply return it for a full refund.
No stress. No pressure.
Returns & Refunds
- You can return your product within 90 days of delivery
- The product can be used — we want you to actually try it
- Once we receive the returned item, your refund will be processed within 5–10 business days
- Refunds are issued to your original payment method
Return Shipping
- If the product is defective or damaged, we will cover the return shipping
- For all other returns, return shipping costs may apply
- For international orders outside the United States and Europe, we are unable to cover return shipping or offer refunds for damaged items
Exchanges
If your product arrived damaged or something isn't right, we'll make it right.
We can:
- Send you a replacement
- Or issue a full refund
Just reach out and we'll take care of everything.
One-Year Warranty
Built to last. Backed for a full year.
If anything happens to your product within one year of delivery due to a manufacturing defect, we'll send you a replacement — simple as that.
Pre-Orders
Some of our products are offered on a pre-order basis.
- Estimated shipping dates are clearly shown on the product page
- You can cancel your pre-order anytime before it ships for a full refund
- If there are any delays, we will keep you updated
We do this to ensure the highest quality and to bring new products to life.
Shipping Times
United States
- Standard shipping: 3–7 business days after dispatch
- Free shipping on orders over $100
Europe
- Shipping time: 7–14 business days after dispatch
- Free shipping on orders over €80
International
- Shipping time: 7–14 business days after dispatch
Shipping times may vary depending on location and customs.
Order Processing
- Orders are processed within 1–3 business days
- You will receive a tracking number once your order ships
Delays
While we do everything we can to deliver on time, delays can happen due to:
- High demand
- Production timelines (especially for pre-orders)
- Shipping carriers
If anything changes, we'll always keep you informed.
Contact Us
If you have any questions, we're here for you.
